Step 1: Open Outlook

1. Launch Outlook:

   • Open Microsoft Outlook on your computer.

2. Add New Account:

   • Go to File in the top left corner.
   • Click on Add Account.

Step 2: Enter Your Email Details

1. Choose Manual Setup:

   • Select "Manual setup or additional server types" and click Next.

2. Select Email Service:

   • Choose "POP or IMAP" and click Next.

3. Fill in Your Account Information:

   • Your Name: (What you want to display)
   • Email Address: (Your full email address)
   • Account Type: (Choose IMAP or POP3 - Preferably IMAP)
   • Incoming Mail Server: (mail.yourdomainname.co.za)(Replace yourdomainname.co.za with your actual domain)
   • Outgoing Mail Server (SMTP): (mail.yourdomainname.co.za)(Replace yourdomainname.co.za with your actual domain)
   • User Name: (Your full email address)
   • Password: (Your email password)

Step 3: More Settings

1. Click on More Settings:

   • Go to the Outgoing Server tab.
   • Check “My outgoing server (SMTP) requires authentication.”
   • Ensure "Use same settings as my incoming mail server" is selected.

2. Advanced Tab:

   • Click on the Advanced tab.
   • Enter the ports based on the information you noted:
     • For IMAP: Port 993 (SSL) or 143 (non-SSL)
     • For POP3: Port 995 (SSL) or 110 (non-SSL)
     • For SMTP: Port 465 (SSL) or 587 (TLS)
   • Choose the encryption type (SSL/TLS) if applicable.

3. Click OK:

   • After entering all settings, click OK.

Step 4: Finish Setup

1. Test Account Settings:

   • Click Next to test your settings. If everything is correct, you should see a success message.

2. Click Finish:

   • Click Finish to complete the setup.

3. Check Your Inbox:

   • Go back to Outlook and check if you can send and receive emails.

Troubleshooting

• If you encounter issues, double-check your settings.
• Ensure your internet connection is active.

If you continue to experience issues, please log a support ticket on atmyit.com and we will assist you via AnyDesk.